Questions owners ask
Getting started
How long does setup take?
About ten minutes for your first property: upload your Airbnb export, add your usual costs, done. Each extra property takes two or three.
Does it connect to Airbnb directly?
No. You download your earnings CSV from Airbnb and upload it. We never ask for your login, and every import is previewed before it's saved.
Does it work with Booking.com and Stayz?
Airbnb comes first. Booking.com and Stayz follow once pilot owners need them, so tell us which you use when you join.
How do I work out my Airbnb profit?
Start with your payouts, then take off cleaning, supplies, utilities and fixed costs like rates, insurance and interest. KeptStay does it per stay and per property with your real costs.
Is this accounting software?
No, and it isn't tax advice either. KeptStay tracks profit and builds a tax-time summary for your records. Your accountant still does your return.
Can it replace my Airbnb spreadsheet?
Yes. Income comes from your export instead of retyping, regular bills are remembered, and you can still download everything as a CSV.
Who is KeptStay for?
Owners of 2 to 20 short stays who keep their own records. A single property across several platforms counts too.
Can I use KeptStay now?
Not yet. KeptStay is pre-launch. Join the waitlist and we'll email you as soon as it's ready, with a 14-day free trial.
Importing
Which file do I upload?
The earnings CSV you download from your Airbnb account. We preview the totals before anything is saved.
How often should I import?
Once a month is enough. Download a fresh earnings export, upload it, and your numbers are up to date.
How do I add my costs?
Set your regular costs once for each property: mortgage, rates, insurance, strata, your cleaner. KeptStay splits them across every stay, and you can keep receipts with each cost.
Money and tax
How do I track Airbnb income and expenses in Australia?
Download the earnings CSV from Airbnb, upload it, and add your regular costs once. KeptStay shows income, costs and what's left for each property, every month.
How are monthly bills split across stays?
Bills like utilities are shared across the stays in that month and marked as estimates, so you can tell them apart from exact costs.
What do I give my accountant at tax time?
One organised file for July to June, grouped by property, with a PDF and CSV of every transaction. It is a summary for your records, not tax advice.
Billing
How much does KeptStay cost?
$19 a month including 3 properties, then $5 a month for each extra property. Or $190 a year (two months free), then $50 a year for each extra property. Prices are in AUD and include GST.
Is there a free trial?
Yes, 14 days free. KeptStay is pre-launch, so join the waitlist and we'll email you as soon as it's ready.
Can I cancel any time?
Yes. Cancel whenever you like, and export everything as a CSV before you go.
I have more than 20 properties. Can I use it?
KeptStay is built for owners of 2 to 20 short stays. If you have more, email support@keptstay.com and we'll talk it through.
Security and data
Do you need my Airbnb login?
No. You download your own earnings report and upload it. We never ask for platform passwords and never scrape.
Do you scrape Airbnb or use bots?
No. Nothing touches the platforms on your behalf. Your listings and account stay yours.
What happens to guest details?
Guest names and phone numbers are removed on import. We only keep the money side.
Can I get my data out?
Yes. Export everything as a CSV at any time, including when you cancel.
Still stuck?
A real person replies within one business day.
Find out what your places really earn.
Try it free for 14 days. Join the waitlist to get in first.